Quality policy
Clínica Londres forms part of the Baviera Group, a privately-held chain of medical clinics with two distinct brands: Clínica Baviera, specializing in ophthalmologic treatments and Clínica Londres, devoted to cosmetic medicine, plastic surgery and obesity treatments.
Within the Baviera Group, we strive to improve constantly by developing a Quality System in line with the standards established in ISO 9001 regulations, as certified by Applus, an ENAC-accredited company.
OUR MISSION
- To increase the quality of life of individuals with the least possible discomfort and for the lowest cost possible.
- To make use of the most up to date techniques, the best clinics and the most highly-trained professionals to ensure the greatest safety, quality and wellbeing four our patients.
OUR VISION
- To be closer and closer to our patients through the opening of new clinics in Spain and the rest of Europe.
- To encourage and motivate our personnel continuously so that they retain their personal, professional and ethical edge.
OUR VALUES
- To carry out our work with thepassion, dedication and enthusiasm needed to achieve our mission.
- Honesty, in order to inspire trust in all areas by sticking always to the truth.
- Respect for our patients by improving your quality of life.
Formulario de reclamaciones y quejas